General Product Inquiries
How can I verify the authenticity of your products?
If you purchased from us, you can be assured that the product is 100% genuine!For a more detailed...
How can I check the ingredients and capacity of your products?
You can find the description, main ingredients, results, and ingredient list on each product’s de...
What is the shelf life of your products?
The expiration date is indicated on the bottom of the product. It is 30 months from the manufactu...
How should I store your products?
Please store all Biodance products in a cool place, away from direct sunlight.
If you wish to ref...
What is the recommended age for using your products?
We recommend using this product daily starting from adolescence.
While the product does not conta...
Are your products safe for pregnant and breastfeeding women?
All Biodance products are formulated and manufactured using only EWG green-rated ingredients, fre...
Why does the mask have a different shape? / What should I do if the mask is torn?
At Biodance, we prioritized safety from the very beginning of our mask development process, ensur...
The mask doesn't adhere well to my face. What should I do?
If you move immediately after applying the mask, it may not adhere well to your skin and could sl...
Why doesn't the mask sheet become transparent?
Biodance masks are hydrogel masks made by solidifying highly concentrated essence into a gel. As ...
How should I cleanse my face after using the mask?
When the mask turns transparent, remove it, gently rinse your face with water, and then continue ...
How long should I use the mask, and how often can I use it?
Our Collagen and Cera-nol masks are formulated with safe ingredients, making them gentle enough f...