Why does the mask have a different shape? / What should I do if the mask is torn? The mask doesn't adhere well to my face. What should I do? Why doesn't the mask sheet become transparent? How should I cleanse my face after using the mask? How long should I use the mask, and how often can I use it? How many sheets are included in one box?

How can I verify the authenticity of your products? How can I check the ingredients and capacity of your products? What is the shelf life of your products? How should I store your products? What is the recommended age for using your products? Are your products safe for pregnant and breastfeeding women?

What is the recommended order for using the Biodance ampoules? What are the effects of each Biodance ampoule?

What type of collagen do you use in your products? Do your products contain any animal-derived ingredients? Do you conduct animal testing on your products? Are your products Halal certified? Are any of your products certified vegan?

What is the recommended order for using the Biodance creams? What are the effects of each Biodance cream?