PRODUCTS & INGREDIENTS
Facial Masks
Why does the mask have a different shape? / What should I do if the mask is torn?
The mask doesn't adhere well to my face. What should I do?
Why doesn't the mask sheet become transparent?
How should I cleanse my face after using the mask?
How long should I use the mask, and how often can I use it?
How many sheets are included in one box?
General Product Inquiries
How can I verify the authenticity of your products?
How can I check the ingredients and capacity of your products?
What is the shelf life of your products?
How should I store your products?
What is the recommended age for using your products?
Are your products safe for pregnant and breastfeeding women?